Yesterday Indian Prime Minister Narendra Modi announced that India will go under lockdown for 21 days until 14th April to break the chain of Coronavirus spread. Although Prime Minister said eCommerce platforms are allowed to provide essential goods and services during the 21-day lockdown, Flipkart has decided to stop all order including groceries and essential items.
Flipkart’s said in their site, “These are difficult times, times like no other. Never before, have communities stayed apart to stay safe. Never before, being at home meant helping the nation. We urge you to stay home to stay safe. We will get there. And we will get through. Together.”
Amazon is running with the as low resource as they can. So Amazon India has said they will prioritize to serve products that are currently critical for our customers such as household staples, packaged food, healthcare, hygiene, personal safety, and other high priority products.
Amazon India will be reaching out to customers with pending orders of low priority products. For all pending customer orders on lower-priority products, “we are reaching out to customers and giving them a choice to cancel their orders, and receive a refund for prepaid items”, said Amazon India.